Refund policy

At Quicksol Store, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our return policy below.

Return Eligibility:

  • You may return items within 30 days of the purchase date.
  • Items must be unused, in their original packaging, and with all tags attached.
  • Some items, such as intimate apparel or personalized products, may not be eligible for returns. Please check the product description for specific return information.

Return Process:

  1. Contact Us: To initiate a return, please contact our customer service team at Brandiology@gmail.com with your order number and details of the item(s) you wish to return.
  2. Receive Instructions: Our team will provide you with a return authorization and instructions on how to send the item back.
  3. Pack and Ship: Carefully package the item(s) in their original packaging. Include a copy of your order confirmation and any additional instructions provided by our customer service team.
  4. Return Shipping: You are responsible for the return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service for returns.

Refunds:

  • Once we receive and inspect your return, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.
  • Please note that shipping fees are non-refundable.

Exchanges:

  • If you would like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within 7 days of receiving the item. We will provide instructions for returning the item and issue a full refund or replacement.

Contact Us:

For any questions or concerns regarding your return, please reach out to our customer service team at:

  • Email: quicksol.pk@gmail.com
  • Phone: +923297597257

Thank you for shopping with quicksol Store! We appreciate your business and are here to assist you with any questions or concerns regarding your purchase.